careers

We are interested in individuals who wish to progress their career in a forward thinking firm where knowledge sharing and development are as important to us as delivering results. We are seeking people from a wide variety of backgrounds who are energetic, ambitious and have the determination to succeed.

As a leading debt recovery law firm we can provide you with a progressive career in the following areas:

Litigation collections:

• Debt recovery
• Finance recovery
• Technical litigation

Support:

• Administration
• Information technology
• Finance

What we offer

We offer a rewarding career with a firm that believes in realising the full potential of its staff.

We reward the time and commitment our employees invest in our business. We offer a highly competitive salary and benefits package which recognises not only the success of the firm but also your own individual contribution to our success.

How to apply

To find out more about opportunities or to register your interest for future vacancies, please send your CV and current salary to careers@drydensfairfax.com.

Recoveries Agent

Job Title: Recoveries Agent
Department / Location: Call Centre, Leeds
Reports to: Team Leader
Hours of Work: The hours of work will be 35 hours (full time) and 20 hours (part time) to service the following opening hours; Monday to Friday 8am to 9pm Saturday and Sunday 8am to 6pm and bank holidays. Working patterns will be agreed upon at interview however some flexibility may be required according to workloads.
Salary: £16500 (full time)   £9405 (part time)

JOB PURPOSE

To maximise collections returns for our varied client base by understanding the debtors’ circumstances and ensuring that all actions achieve the best outcome for the debtor and our clients.

PRINCIPAL ACCOUNTABILITIES

• Dealing with Inbound and Outbound telephone calls and correspondence to ensure that client service levels are achieved
• Negotiating payment arrangements with customers or their authorised representatives
• Ensuring that the business remains compliant with Client and regulatory requirements
• Using an automated dialling system to ensure maximum contact
• Client contact is required in order to resolve complex queries
• Any other ad hoc tasks as directed by your line manager

PERSON SPECIFICATION

• Self-motivated and target-driven
• Able to prioritise workload to meet client deadlines without close supervision
• Reliable, flexible and professional
• Excellent communication skills
• Effective team worker

TECHNICAL SKILLS/QUALIFICATIONS

• A minimum of 6 months experience in a collections or recoveries environment is essential
• Sound PC literacy
• A professional telephone manner
• Competent use of MS Word and Excel

How to apply

To find out more about opportunities or to register your interest for future vacancies, please send your CV and current salary to careers@drydensfairfax.com.